v7v Privacy Policy — Your Information Is Safe With Us
Learn how your personal information is collected, stored, and protected on the v7v platform — with complete transparency.
Introduction and Scope
v7v ("we", "our", "platform") is a trusted online betting and casino service provider in Bangladesh. We place the highest importance on our users' privacy, and this privacy policy document explains how we manage your personal information.
This privacy policy applies to the v7v website v7v.cam. By using this website or creating an account, you agree to the terms of this policy. If we make any significant changes to this policy, you will be notified in a timely manner.
Please read this document carefully. It will tell you what information we collect, why we collect it, how we use it, and what rights you have. If you have any questions about our privacy policy, contact us by email at [email protected].
What Information We Collect
We collect certain information for account registration, payment processing, and service improvement on v7v. The categories and purposes of the information collected are described in detail below.
Personal Identity Information
During account creation and management, we may collect the following information:
- Full name and date of birth (for age verification)
- Email address and contact details
- National ID or passport information (for identity verification)
- Residential address
Financial Transaction Information
For secure payment processing, we collect:
- bKash, Nagad, Rocket account numbers (partial, not full)
- Bank account information (where applicable)
- Deposit and withdrawal history
- Transaction dates and amounts
Technical and Usage Information
Our platform automatically collects certain technical information:
- IP address and device type
- Browser and operating system information
- Login time, session duration, and usage patterns
- Preferred games and betting history
- Information obtained from cookies and similar tracking technologies
Purpose of Data Use
v7v uses your information only for legitimate and specific purposes. We never use your information unnecessarily.
Account Management and Security
Information is used for creating and managing your account, verifying identity, and preventing fraud. We ensure that every user is 21 years of age or older.
Payment Processing
Financial information is used to securely process your deposit and withdrawal requests. The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳500. Withdrawals are typically completed within 10–45 minutes.
Service Improvement and Personalization
By analyzing your usage patterns, we improve the platform experience and game selection. This helps us create more relevant offers and promotions for you.
Customer Support
Our 24/7 Bangla live chat support team may access your account information to resolve your issues. This is for support purposes only.
Legal Compliance
Information may be used to comply with applicable laws and regulations, prevent fraud, and adhere to anti-money laundering rules.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies. Details about their types and uses are provided below.
Essential Cookies
These cookies are necessary for the basic functioning of the website. Without them, logging in, making payments, or playing games is not possible. These cookies cannot be disabled.
Analytical Cookies
These cookies help us understand how users are using the website. The data collected is aggregated and anonymized, and is used for service improvement.
Preference Cookies
These cookies are used to save your language preferences, layout settings, and other personalized experiences.
You can control or delete cookies from your browser settings. However, please note that disabling essential cookies may cause some v7v services to not function properly.
Data Sharing and Third Parties
v7v does not sell your personal information. However, information may be shared with trusted partners in certain specific circumstances.
Service Providers
Necessary information is shared with third-party organizations for payment processing (bKash, Nagad, Rocket, bank transfers), technical support, and security verification. These organizations are required to comply with our privacy standards.
Legal Authorities
Information may be provided in response to court orders, legal obligations, or legitimate requests from government authorities. In such cases, we will only provide information that is legally required.
What We Do Not Do
- We do not sell your information to third parties
- Personal information is not shared with advertisers
- Information is not provided to social media or marketing companies
- Information is not given to unnecessary third parties without your consent
Data Security Measures
v7v applies industry-standard technical and organizational measures to protect your personal and financial information.
Encryption and Secure Connection
Our website uses SSL (Secure Socket Layer) encryption technology. All data transferred between your browser and our servers is encrypted, making it extremely difficult for third parties to steal information.
Secure Data Storage
Your information is stored on secure servers and access is restricted to authorized personnel only. Passwords are never stored directly — they are kept in hashed form.
Response to Security Breaches
If a data security breach occurs for any reason and it affects your information, we will notify you as quickly as possible and advise you to take the necessary protective steps.
Data Retention Period
Active Account Data
We retain your information for as long as your account is active. Even after an account becomes inactive or is closed, some information may be retained for a specified period due to legal obligations.
Financial Transaction Records
Financial transaction records are retained for an extended period to meet legal and regulatory requirements. These records are also used for dispute resolution and financial audits.
Data Deletion Requests
You may request deletion of your personal information after closing your account. However, some information may need to be retained for a specified period due to legal obligations. To request data deletion, contact us at [email protected].
Your Rights and Controls
You have clear rights over your own information. v7v respects these rights and helps you exercise them.
Right to Access
You have the right to know what information we hold about you. Upon request, we will provide a copy of your stored information.
Right to Correction
You have the right to correct any inaccuracies or incomplete details in your information. This can be done through your account settings or via our support team.
Right to Object to Processing
You have the right to object to the processing of your information for specific purposes, particularly in the case of marketing communications.
Right to Data Portability
You have the right to receive your personal information in a structured and easily readable format. To make this request, contact us at [email protected].
Protection of Minors
Age Verification Policy
v7v is for individuals aged 21 and above only. We do not knowingly collect information from minors or allow them to create accounts.
If we are informed that a user is under 21 years of age, we will immediately close that account and delete all associated information. If a parent or guardian believes their child is using a v7v account, please contact [email protected] immediately.
Policy Changes and Updates
Notice of Changes
We may update this privacy policy from time to time. For any significant changes, we will notify you at your registered email address or display a notice on the website.
Continued use of our platform after changes have been made will be considered as your agreement to the updated policy. For this reason, we recommend that you review this page regularly.
External Links
If our website contains links to external websites, those sites' own privacy policies will apply and v7v is not responsible for them. We never direct users to third-party sites where their information could be at risk.
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. We aim to respond to all privacy-related requests as quickly as possible.
Privacy Contact Information
Email: [email protected]
Live Chat: Available 24/7 in Bangla
You may request access to, correction of, or deletion of your information. We typically respond within 7 business days.
Before contacting us, please read this privacy policy in full. Visit our FAQ page for answers to frequently asked questions. We also recommend reading v7v's Terms and Conditions and Responsible Gaming Guidelines.